Cancel/ Change Order

1. Cancellation & Change Windows

To ensure the best chance of a successful cancellation or modification, requests must be submitted within a very specific timeframe. Please refer to the table below for our policy guidelines:

2. How to Request a Change

If you are within the 2-hour window, please follow these steps to ensure your request is handled before the order enters our automated fulfillment system:

• Send an email to support@vibeforhim.shop immediately.
• Use the subject line: “URGENT: Cancel Order #[Your Order Number]” or “URGENT: Change Address #[Your Order Number]”.
• Clearly state the specific change required (e.g., new shipping address, different T-shirt size, or full cancellation).

3. Order Modifications

We can typically accommodate the following changes if the request is received in time:

• Shipping Address: Correcting typos or updating the delivery location within the United States.
• Product Specifics: Changing the size or color of the T-shirt ordered (subject to inventory availability).
• Contact Info: Updating the email or phone number associated with the order.

4. If the Order Has Already Shipped

Once an order has been picked, packed, and assigned a tracking number from USPS, UPS, or FedEx, we are unable to stop the shipment. At this stage, the logistics carriers have possession of the goods, and the shipment is considered “In Transit.”

If your order has already shipped, please wait for the package to arrive and then contact us to initiate a return under our 30-day Return Policy. We do not charge restocking fees, ensuring that your eventual return is simple and cost-effective.

5. Refunds for Cancellations

When a cancellation request is successfully processed, we will initiate a full refund to your original payment method. As per our refund standards, please allow up to 7 business days for the funds to reflect in your bank account or credit card statement, depending on your financial institution’s processing times.

6. Contact Information

Our customer support team is available 6 days a week to assist with urgent order modifications. Please reach out during our operational hours for the fastest response.