At Vibeforhim, we stand behind the quality of our men’s T-shirts. We want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a straightforward and transparent return and refund process designed to protect your purchase and ensure a premium shopping experience.
This policy outlines the conditions under which returns are accepted and how refunds are processed. By making a purchase at Vibeforhim, you agree to the terms set forth below.
1. Return Window & Conditions
We offer a 30-day return window. You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must meet the following criteria:
| Policy Item | Terms |
|---|
| Return Period | 30 Days from delivery date |
| Item Condition | Unused, unwashed, and in original packaging |
| Restocking Fees | $0.00 (No fees) |
| Return Shipping | Free / No hidden charges |
2. The Refund Process
Once your return is received and inspected by our quality control team, we will process your refund immediately. We believe in fast resolutions, which is why we commit to a 7-day refund timeline.
| Action | Timeline |
|---|
| Inspection Approval | Within 24-48 hours of receipt |
| Refund Initiation | Automatic upon approval |
| Funds credited to account | Within 7 Business Days |
3. No Fees Policy
Transparency is one of our core values. We do not charge restocking fees, processing fees, or hidden administrative costs for returns. If your return is approved, you will receive a full refund of the purchase price to your original payment method.
4. How to Initiate a Return
To begin a return, please follow these professional steps:
- Contact our support team at support@vibeforhim.shop with your order number and the reason for the return.
- Our team will review your request and provide you with a Return Merchandise Authorization (RMA) and a prepaid shipping label.
- Pack the T-shirt securely in its original packaging to prevent damage during transit.
- Drop off the package at any authorized carrier location (USPS, UPS, or FedEx).
5. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please notify us immediately. In these cases, we will expedite a replacement or a full refund at no additional cost to you. Please include photos of the damaged item in your email to support@vibeforhim.shop so we can resolve the issue swiftly.
6. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. This ensures the replacement T-shirt is in stock and reaches you as quickly as possible.
7. Contact Information
For any questions regarding your return or the status of your refund, please reach out to our team during our operational hours.
Vibeforhim Customer Service
Store Name: Vibeforhim
Support Email: support@vibeforhim.shop
Address: 203 Majestic Oak Dr, Garner, NC 27529-6139, United States
Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)